Report an issue, share feedback, or propose an idea for San Jose del Monte. Sign in with Google, and every submission gets a reference number you can track anytime.
Choose the option that best describes what you'd like to share with us.
Four easy steps from submission to resolution.
Describe your feedback, complaint, or proposal in your own words.
We generate a unique tracking code instantly.
Our team checks each submission before staff act on it.
Follow every update from your citizen portal.
Everything you need to know about submitting and tracking feedback.
You sign in with your Google account — there's no separate registration or password. Your name and email come from Google, and you'll get a reference number to track each submission while signed in.
Yes. Write however feels natural — English, Filipino, Taglish, or a mix. Choosing a category and priority is optional too — if you're not sure, leave them and our system classifies your description automatically.
Every new submission is briefly reviewed by our team before it's formally logged — this keeps spam and duplicate reports out of the system. Check My Submissions in your citizen portal anytime to see its current stage; it moves from "Submitted" to "Received" once that review is complete.
Check the confirmation email sent to the address you provided when submitting. If you still can't find it, reach out to the Legislative Services Office directly with your name and approximate submission date.
No — CEPFMS is for non-urgent feedback, complaints, and proposals, and isn't monitored around the clock. For emergencies, please contact your barangay hall or local authorities directly.